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Appointment reminder agent for Facebook Messenger

The appointment reminder agent for Facebook Messenger sends reminders on Facebook Messenger.

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Riverside Family ClinicAppointment reminder agentFacebook Messenger
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsHealthbridge
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listHealthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Facebook Messenger

  • Sends reminders on Facebook Messenger
  • Answer messages to your page with the same agent as your site
  • Send booking and checkout links in the thread
  • Hand over to a person with the history attached

Tools.

Facebook MessengerCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Facebook Messenger?

Sends reminders on Facebook Messenger.

Is the Facebook Messenger connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Is it the same agent on Facebook Messenger as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

Other agents for Facebook Messenger

The appointment reminder agent with other connectors