Returns handled inside your policy.

Exchange first, label sent, refund on approval.

Book a 30-minute call

Returns agent at a fictional brand, Morrow Wellness: Return: wrong flavour, unopened Exchanged for chocolate, label sent. Return: opened, didn’t suit me Within the 30-day promise, label sent. Return: order from March

Its tools.

Where it runs.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and they hand off to a human expert when it matters.

Questions

Can it refund on its own?

Only within your limits.

Outside Shopify?

Yes, by API.

Exceptions?

Go to your team.

Pairs well with.

Product advisor agent

Finds the right product.

Protocol agent

Keeps customers on protocol.

Subscription save agent

Turns cancels into skips.