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Appointment reminder agent for Instagram messages

The appointment reminder agent for Instagram messages sends reminders on Instagram messages.

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Riverside Family ClinicAppointment reminder agentInstagram messages
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsHealthbridge
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listHealthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Sends reminders on Instagram messages
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Tools.

Instagram messagesCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Instagram messages?

Sends reminders on Instagram messages.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Is it the same agent on Instagram messages as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

Other agents for Instagram messages

The appointment reminder agent with other connectors