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Appointment reminder agent for Voice and phone calls

The appointment reminder agent for Voice and phone calls sends reminders on Voice and phone calls.

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Riverside Family ClinicAppointment reminder agentVoice and phone calls
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsHealthbridge
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listHealthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Voice and phone calls

  • Sends reminders on Voice and phone calls
  • Call a person’s phone number, or talk in the browser from your app or site
  • Ask what your team would ask, in your brand’s voice
  • End every call with a transcript and a summary on the person’s record

Tools.

Voice and phone callsLiveSMSLiveWhatsAppLiveGoogle CalendarCustom

Questions

What does the appointment reminder agent do with Voice and phone calls?

Sends reminders on Voice and phone calls.

Is the Voice and phone calls connector live?

Yes.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Is it the same agent on Voice and phone calls as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

Other agents for Voice and phone calls

The appointment reminder agent with other connectors