Custom, built in days

Subscription save agent for Facebook Messenger

The subscription save agent for Facebook Messenger runs the save conversation on Facebook Messenger.

Northfield NutritionSubscription save agentFacebook Messenger
  1. Cancellation startedShopify
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthShopify
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with Facebook Messenger

  • Runs the save conversation on Facebook Messenger
  • Answer messages to your page with the same agent as your site
  • Send booking and checkout links in the thread
  • Hand over to a person with the history attached

Questions

What does the subscription save agent do with Facebook Messenger?

Runs the save conversation on Facebook Messenger.

Is the Facebook Messenger connector live?

Not yet as a ready-made connector.

Does the subscription save agent make it hard to cancel?

No.

Is it the same agent on Facebook Messenger as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.