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Appointment reminder agent for Email

The appointment reminder agent for Email sends reminders on Email.

Riverside Family ClinicAppointment reminder agentEmail
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsHealthbridge
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listHealthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Email

  • Sends reminders on Email
  • Send results, summaries and receipts by email
  • Pick up a reply and carry on as a conversation
  • Attach a PDF report, like a scan report or a statement explainer

Questions

What does the appointment reminder agent do with Email?

Sends reminders on Email.

Is the Email connector live?

Yes.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Is it the same agent on Email as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.