Custom, built in days
Protocol agent for Facebook Messenger
The protocol agent for Facebook Messenger sends the start guide and the check-ins on Facebook Messenger.
Northfield NutritionProtocol agentFacebook Messenger
- Order deliveredShopify
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with Facebook Messenger
- Sends the start guide and the check-ins on Facebook Messenger
- Answer messages to your page with the same agent as your site
- Send booking and checkout links in the thread
- Hand over to a person with the history attached
Questions
What does the protocol agent do with Facebook Messenger?
Sends the start guide and the check-ins on Facebook Messenger.
Is the Facebook Messenger connector live?
Not yet as a ready-made connector.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Is it the same agent on Facebook Messenger as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.