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Appointment reminder agent for mental wellness apps

A ready-made Health Loops agent that reminds members of sessions and makes moving one easy.

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Quiet HourAppointment reminder agentWeb chat embed
  1. Appointment reminder agent: Hi Priya, a reminder of your appointment at Quiet Hour tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsSimplePractice
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listSimplePractice
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Confirms or moves SimplePractice bookings from a one-word reply
  • Sends reminders on SMS
  • Sends reminders on WhatsApp
  • Confirms or moves Google Calendar bookings from a one-word reply

Tools.

SimplePracticeCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLiveWeb chat embedLive

Questions

What is a appointment reminder agent for mental wellness apps?

A ready-made Health Loops agent that reminds members of sessions and makes moving one easy.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Does the front desk need to do anything?

No.

What happens if a member is in crisis?

Described symptoms go through a fixed red-flag list.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent for other businesses

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Connectors it works with