Appointment reminder agent for clinics
A ready-made Health Loops agent for clinics that cuts no-shows and fills late cancellations from the waiting list.
Riverside Family ClinicAppointment reminder agentWhatsApp
- Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
- Customer: 2
- Read open slotsHealthbridge
- Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
- Customer: Friday.
- Moved to Friday 14:30, slot offered to the waiting listHealthbridge
What it does with your systems
- Reads tomorrow’s Healthbridge diary and confirms or moves each booking there
- Sends reminders on SMS
- Sends reminders on WhatsApp
- Confirms or moves Google Calendar bookings from a one-word reply
Questions
What is a appointment reminder agent for clinics?
A ready-made Health Loops agent for clinics that cuts no-shows and fills late cancellations from the waiting list.
Which channels does the appointment reminder agent use?
SMS, WhatsApp, email or a phone call, per person and per practice.
Does the front desk need to do anything?
No.
Does the agent triage or diagnose patients?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.