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Appointment reminder agent for Web chat embed

The appointment reminder agent for Web chat embed sends reminders on Web chat embed.

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Riverside Family ClinicAppointment reminder agentWeb chat embed
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsHealthbridge
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listHealthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Web chat embed

  • Sends reminders on Web chat embed
  • Add the agent to any site with one script tag: chat, voice and the face scan inside it
  • Run on a publishable key with allowed origins and rate limits
  • Match your brand’s name, colours and greeting

Tools.

Web chat embedLiveSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Web chat embed?

Sends reminders on Web chat embed.

Is the Web chat embed connector live?

Yes.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Is it the same agent on Web chat embed as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

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The appointment reminder agent with other connectors