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Appointment reminder agent for Mindbody

The appointment reminder agent for Mindbody confirms or moves Mindbody bookings from a one-word reply.

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Motion PhysioAppointment reminder agentWhatsApp
  1. Appointment reminder agent: Hi Karen, a reminder of your appointment at Motion Physio tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsMindbody
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listMindbody
Sample conversation. People, brands and figures are made up.

What it can do with Mindbody

  • Confirms or moves Mindbody bookings from a one-word reply
  • Read the class timetable and a member’s bookings from Mindbody
  • Book a member into a class or a session, or onto the waitlist
  • Notice a member who has stopped booking and invite them back

Tools.

MindbodyCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Mindbody?

Confirms or moves Mindbody bookings from a one-word reply.

Is the Mindbody connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Can the agent book straight into Mindbody?

Yes, once the Mindbody connector is built.

Does the agent change a patient’s exercise programme?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

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