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Appointment reminder agent for Bookable human experts

The appointment reminder agent for Bookable human experts confirms, moves and reminds appointments so fewer slots go empty.

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Quiet HourAppointment reminder agentWeb chat embed
  1. Appointment reminder agent: Hi Priya, a reminder of your appointment at Quiet Hour tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsBookable human experts
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listBookable human experts
Sample conversation. People, brands and figures are made up.

What it can do with Bookable human experts

  • Confirms or moves Bookable human experts bookings from a one-word reply
  • Offer a session with a counsellor, dietitian or GP when the person needs a human
  • Show the next open slots and book the one they pick
  • Pass the conversation summary to the expert, with the person’s consent

Tools.

Bookable human expertsLiveSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Bookable human experts?

Confirms or moves Bookable human experts bookings from a one-word reply.

Is the Bookable human experts connector live?

Yes.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Can the agent book straight into Bookable human experts?

Yes.

What happens if a member is in crisis?

Described symptoms go through a fixed red-flag list.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

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