Custom, built in days

Lab results agent for Mindbody

The lab results agent for Mindbody books the follow-up consult or repeat test in Mindbody.

Thrive at WorkLab results agentWhatsApp
  1. Results released: full blood count and lipid panelMindbody
  2. Lab results agent: Hi Kabelo, your results from Thrive at Work are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What it can do with Mindbody

  • Books the follow-up consult or repeat test in Mindbody
  • Read the class timetable and a member’s bookings from Mindbody
  • Book a member into a class or a session, or onto the waitlist
  • Notice a member who has stopped booking and invite them back

Questions

What does the lab results agent do with Mindbody?

Books the follow-up consult or repeat test in Mindbody.

Is the Mindbody connector live?

Not yet as a ready-made connector.

Does the lab results agent tell people what their results mean for them?

It explains each result in plain words against the lab’s reference range and says which sit outside it.

Can the agent book straight into Mindbody?

Yes, once the Mindbody connector is built.

Can we run the agent under our own brand?

Yes.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.