Custom, built in days

Appointment reminder agent for SimplePractice

The appointment reminder agent for SimplePractice confirms or moves SimplePractice bookings from a one-word reply.

Riverside Family ClinicAppointment reminder agentWhatsApp
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsSimplePractice
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listSimplePractice
Sample conversation. People, brands and figures are made up.

What it can do with SimplePractice

  • Confirms or moves SimplePractice bookings from a one-word reply
  • Read open slots from SimplePractice and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Questions

What does the appointment reminder agent do with SimplePractice?

Confirms or moves SimplePractice bookings from a one-word reply.

Is the SimplePractice connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Can the agent book straight into SimplePractice?

Yes, once the SimplePractice connector is built.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.