Custom, built in days

Subscription save agent for Mindbody

The subscription save agent for Mindbody pauses or downgrades the Mindbody membership instead of cancelling it.

Clearwater SkinSubscription save agentWeb chat embed
  1. Cancellation startedMindbody
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthMindbody
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with Mindbody

  • Pauses or downgrades the Mindbody membership instead of cancelling it
  • Read the class timetable and a member’s bookings from Mindbody
  • Book a member into a class or a session, or onto the waitlist
  • Notice a member who has stopped booking and invite them back

Questions

What does the subscription save agent do with Mindbody?

Pauses or downgrades the Mindbody membership instead of cancelling it.

Is the Mindbody connector live?

Not yet as a ready-made connector.

Does the subscription save agent make it hard to cancel?

No.

Can the agent book straight into Mindbody?

Yes, once the Mindbody connector is built.

Does the agent make health claims about our products?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.