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Appointment reminder agent for Cal.com

The appointment reminder agent for Cal.com confirms or moves Cal.com bookings from a one-word reply.

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Riverside Family ClinicAppointment reminder agentWhatsApp
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsCal.com
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listCal.com
Sample conversation. People, brands and figures are made up.

What it can do with Cal.com

  • Confirms or moves Cal.com bookings from a one-word reply
  • Read open slots from Cal.com and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Tools.

Cal.comCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Cal.com?

Confirms or moves Cal.com bookings from a one-word reply.

Is the Cal.com connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Can the agent book straight into Cal.com?

Yes, once the Cal.com connector is built.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

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