Custom, built in days

Subscription save agent for Instagram messages

The subscription save agent for Instagram messages runs the save conversation on Instagram messages.

Northfield NutritionSubscription save agentInstagram messages
  1. Cancellation startedShopify
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthShopify
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Runs the save conversation on Instagram messages
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Questions

What does the subscription save agent do with Instagram messages?

Runs the save conversation on Instagram messages.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Does the subscription save agent make it hard to cancel?

No.

Is it the same agent on Instagram messages as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.