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Intake and booking agent for Instagram messages

The intake and booking agent for Instagram messages takes intake and books visits on Instagram messages.

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Riverside Family ClinicIntake and booking agentInstagram messages
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsHealthbridge
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedHealthbridge
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Takes intake and books visits on Instagram messages
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Tools.

Instagram messagesCustomSymptom red flagsLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the intake and booking agent do with Instagram messages?

Takes intake and books visits on Instagram messages.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Does the intake and booking agent triage people clinically?

No.

Is it the same agent on Instagram messages as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The intake and booking agent by vertical

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