Custom, built in days
Lab results agent for Instagram messages
The lab results agent for Instagram messages sends results and the explainer on Instagram messages.
Summit PathologyLab results agentInstagram messages
- Results released: full blood count and lipid panelFHIR lab results
- Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
- Customer: Yes please. Is anything wrong?
- Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
- Customer: Can you book that?
- Booked a follow-up for ThursdayPractice diary
What it can do with Instagram messages
- Sends results and the explainer on Instagram messages
- Answer product questions sent by direct message
- Reply to story mentions and comments that ask a question
- Send a checkout or booking link in the thread
Questions
What does the lab results agent do with Instagram messages?
Sends results and the explainer on Instagram messages.
Is the Instagram messages connector live?
Not yet as a ready-made connector.
Does the lab results agent tell people what their results mean for them?
It explains each result in plain words against the lab’s reference range and says which sit outside it.
Is it the same agent on Instagram messages as on our website?
Yes.
Does the agent interpret results like a doctor would?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.