Subscription save agent for mental wellness apps

The subscription save agent for mental wellness apps is a ready-made agent on Health Loops.

Quiet HourSubscription save agentWeb chat embed
  1. Cancellation startedStripe
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthStripe
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Moves, pauses or changes the Stripe subscription when the customer asks
  • Starts on the Shopify subscription-cancelled event and reads the customer’s order history
  • Skips, delays, swaps or pauses the Recharge subscription instead of cancelling
  • Runs the save conversation on Web chat embed

Questions

What is a subscription save agent for mental wellness apps?

The subscription save agent for mental wellness apps is a ready-made agent on Health Loops.

Does the subscription save agent make it hard to cancel?

No.

Which offers can it make?

Only the ones you allow, such as a skip, a delay, a swap, a pause or a discount up to your limit.

What happens if a member is in crisis?

Described symptoms go through a fixed red-flag list.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.