Onboarding agent for mental wellness apps
A ready-made Health Loops agent that learns what brought the member in and suggests a first exercise.
Quiet HourOnboarding agentWeb chat embed
- Onboarding agent: Welcome to Quiet Hour, Priya. Two quick questions so I can set things up. What would you most like help with?
- Customer: I want to feel less on edge at work.
- Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
- Customer: WhatsApp, evenings.
- Saved goal and preferencesApple Health
- Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.
What it does with your systems
- Asks the person to connect Apple Health during onboarding
- Welcomes new people on Web chat embed and sets up their check-ins there
- Welcomes new people on WhatsApp and sets up their check-ins there
- Welcomes new people on Email and sets up their check-ins there
Questions
What is a onboarding agent for mental wellness apps?
A ready-made Health Loops agent that learns what brought the member in and suggests a first exercise.
What does the onboarding agent save?
The goal, preferred channel and time, and anything the person chooses to share.
Does it replace our welcome emails?
It can sit alongside them.
What happens if a member is in crisis?
Described symptoms go through a fixed red-flag list.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
The onboarding agent for other businesses
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