Start free
Live

Results follow-up agent for WhatsApp

The results follow-up agent for WhatsApp sends the follow-up reminders on WhatsApp.

Start free with this agent
Summit PathologyResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultFHIR lab results
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with WhatsApp

  • Sends the follow-up reminders on WhatsApp
  • Answer customers and members on your own WhatsApp business number, day and night
  • Read photos and voice notes, like a membership card, a label or a lab report
  • Send approved templates for reminders and check-ins outside the 24-hour window

Tools.

WhatsAppLiveFHIR lab resultsCustomNearby care finderLiveGoogle CalendarCustom

Questions

What does the results follow-up agent do with WhatsApp?

Sends the follow-up reminders on WhatsApp.

Is the WhatsApp connector live?

Yes.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Is it the same agent on WhatsApp as on our website?

Yes.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The results follow-up agent by vertical

Other agents for WhatsApp

The results follow-up agent with other connectors