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Wellness score agent for WhatsApp

The wellness score agent for WhatsApp sends the score and the monthly check-in on WhatsApp.

Harbour Health CoverWellness score agentWhatsApp
  1. Scan complete: heart rate 68, breathing 14, stress low30-second face scan
  2. Read this month’s activity: 11 active daysBupa
  3. Wellness score agent: Hi Grace, your wellness score this month is 74 out of 100, up 5 since last month. It’s a wellness score, not a medical result. Most of the rise came from more active days.
  4. Customer: How do I push it up?
  5. Wellness score agent: Two more active days a week would do most of it. Want a nudge on Monday mornings?
  6. Customer: Yes.
  7. Monday nudge scheduledHealth Loops
Sample conversation. People, brands and figures are made up.

What it can do with WhatsApp

  • Sends the score and the monthly check-in on WhatsApp
  • Answer customers and members on your own WhatsApp business number, day and night
  • Read photos and voice notes, like a membership card, a label or a lab report
  • Send approved templates for reminders and check-ins outside the 24-hour window

Questions

What does the wellness score agent do with WhatsApp?

Sends the score and the monthly check-in on WhatsApp.

Is the WhatsApp connector live?

Yes.

How is the wellness score worked out?

From the face scan readings, short check-in answers and activity the member chooses to share, weighted by a formula you can see and change.

Is it the same agent on WhatsApp as on our website?

Yes.

Are scan results or chats used to price cover?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.