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Results follow-up agent for SMS

The results follow-up agent for SMS sends the follow-up reminders on SMS.

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Summit PathologyResults follow-up agentSMS
  1. Repeat test due: 3 months after the last resultFHIR lab results
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with SMS

  • Sends the follow-up reminders on SMS
  • Send one message or up to 500 at once
  • Check opt-outs before every send
  • Time delivery to the person’s time zone and quiet hours

Tools.

SMSLiveFHIR lab resultsCustomNearby care finderLiveWhatsAppLiveGoogle CalendarCustom

Questions

What does the results follow-up agent do with SMS?

Sends the follow-up reminders on SMS.

Is the SMS connector live?

Yes.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Is it the same agent on SMS as on our website?

Yes.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The results follow-up agent by vertical

Other agents for SMS

The results follow-up agent with other connectors