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Results follow-up agent for Web chat embed

The results follow-up agent for Web chat embed sends the follow-up reminders on Web chat embed.

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Summit PathologyResults follow-up agentWeb chat embed
  1. Repeat test due: 3 months after the last resultFHIR lab results
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with Web chat embed

  • Sends the follow-up reminders on Web chat embed
  • Add the agent to any site with one script tag: chat, voice and the face scan inside it
  • Run on a publishable key with allowed origins and rate limits
  • Match your brand’s name, colours and greeting

Tools.

Web chat embedLiveFHIR lab resultsCustomNearby care finderLiveWhatsAppLiveGoogle CalendarCustom

Questions

What does the results follow-up agent do with Web chat embed?

Sends the follow-up reminders on Web chat embed.

Is the Web chat embed connector live?

Yes.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Is it the same agent on Web chat embed as on our website?

Yes.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The results follow-up agent by vertical

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The results follow-up agent with other connectors