Live
Protocol agent for WhatsApp
The protocol agent for WhatsApp sends the start guide and the check-ins on WhatsApp.
Northfield NutritionProtocol agentWhatsApp
- Order deliveredShopify
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with WhatsApp
- Sends the start guide and the check-ins on WhatsApp
- Answer customers and members on your own WhatsApp business number, day and night
- Read photos and voice notes, like a membership card, a label or a lab report
- Send approved templates for reminders and check-ins outside the 24-hour window
Questions
What does the protocol agent do with WhatsApp?
Sends the start guide and the check-ins on WhatsApp.
Is the WhatsApp connector live?
Yes.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Is it the same agent on WhatsApp as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.