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Intake and booking agent for Voice and phone calls

A ready-made Health Loops agent that takes intake and books visits on Voice and phone calls.

Riverside Family ClinicIntake and booking agentVoice and phone calls
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsHealthbridge
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedHealthbridge
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it can do with Voice and phone calls

  • Takes intake and books visits on Voice and phone calls
  • Call a person’s phone number, or talk in the browser from your app or site
  • Ask what your team would ask, in your brand’s voice
  • End every call with a transcript and a summary on the person’s record

Questions

What does the intake and booking agent do with Voice and phone calls?

Takes intake and books visits on Voice and phone calls.

Is the Voice and phone calls connector live?

Yes.

Does the intake and booking agent triage people clinically?

No.

Is it the same agent on Voice and phone calls as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.