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Wellness score agent for Voice and phone calls
A ready-made Health Loops agent that sends the score and the monthly check-in on Voice and phone calls.
Harbour Health CoverWellness score agentVoice and phone calls
- Scan complete: heart rate 68, breathing 14, stress low30-second face scan
- Read this month’s activity: 11 active daysBupa
- Wellness score agent: Hi Grace, your wellness score this month is 74 out of 100, up 5 since last month. It’s a wellness score, not a medical result. Most of the rise came from more active days.
- Customer: How do I push it up?
- Wellness score agent: Two more active days a week would do most of it. Want a nudge on Monday mornings?
- Customer: Yes.
- Monday nudge scheduledHealth Loops
What it can do with Voice and phone calls
- Sends the score and the monthly check-in on Voice and phone calls
- Call a person’s phone number, or talk in the browser from your app or site
- Ask what your team would ask, in your brand’s voice
- End every call with a transcript and a summary on the person’s record
Questions
What does the wellness score agent do with Voice and phone calls?
Sends the score and the monthly check-in on Voice and phone calls.
Is the Voice and phone calls connector live?
Yes.
How is the wellness score worked out?
From the face scan readings, short check-in answers and activity the member chooses to share, weighted by a formula you can see and change.
Is it the same agent on Voice and phone calls as on our website?
Yes.
Are scan results or chats used to price cover?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.