Intake and booking agent for dental practices

The intake and booking agent for dental practices is a ready-made agent on Health Loops.

Bright Street DentalIntake and booking agentSMS
  1. Customer: Hi, I’d like to book. Just my six-month check-up.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsDentally
  4. Intake and booking agent: Thanks Ruan. I can book you in at Bright Street Dental on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedDentally
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Reads open slots in Dentally, books the visit and files the intake for the clinician
  • Checks what the person describes against Symptom red flags during intake, so urgency follows fixed rules
  • Takes intake and books visits on WhatsApp
  • Offers real open slots from Google Calendar and books the one the person picks

Questions

What is a intake and booking agent for dental practices?

The intake and booking agent for dental practices is a ready-made agent on Health Loops.

Does the intake and booking agent triage people clinically?

No.

What if our booking system is not connected yet?

The agent can still take intake and share your booking link.

Can the agent check what a patient’s medical aid pays?

It can explain what the patient’s plan guide says about dentistry where the scheme’s guide is on file, and point them to the scheme to confirm.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.