Intake and booking agent for physiotherapy practices

A ready-made Health Loops agent that asks where it hurts and since when, and books a first assessment.

Motion PhysioIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. My knee hurts after runs.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsCliniko
  4. Intake and booking agent: Thanks Karen. I can book you in at Motion Physio on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedCliniko
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Reads open slots in Cliniko, books the visit and files the intake for the clinician
  • Checks what the person describes against Symptom red flags during intake, so urgency follows fixed rules
  • Takes intake and books visits on WhatsApp
  • Offers real open slots from Google Calendar and books the one the person picks

Questions

What is a intake and booking agent for physiotherapy practices?

A ready-made Health Loops agent that asks where it hurts and since when, and books a first assessment.

Does the intake and booking agent triage people clinically?

No.

What if our booking system is not connected yet?

The agent can still take intake and share your booking link.

Does the agent change a patient’s exercise programme?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.