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Intake and booking agent for pathology labs

The intake and booking agent for pathology labs is a ready-made agent on Health Loops.

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Summit PathologyIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. My doctor gave me a blood test form.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsFHIR lab results
  4. Intake and booking agent: Thanks Ayanda. I can book you in at Summit Pathology on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedFHIR lab results
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Books a collection or a visit when a result from FHIR lab results calls for one
  • Checks what the person describes against Symptom red flags during intake, so urgency follows fixed rules
  • Takes intake and books visits on WhatsApp
  • Offers real open slots from Google Calendar and books the one the person picks

Tools.

FHIR lab resultsCustomSymptom red flagsLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLiveHL7 feedsCustom

Questions

What is a intake and booking agent for pathology labs?

The intake and booking agent for pathology labs is a ready-made agent on Health Loops.

Does the intake and booking agent triage people clinically?

No.

What if our booking system is not connected yet?

The agent can still take intake and share your booking link.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

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