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Intake and booking agent for Symptom red flags

The intake and booking agent for Symptom red flags is a ready-made agent on Health Loops.

Riverside Family ClinicIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsSymptom red flags
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedSymptom red flags
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it can do with Symptom red flags

  • Checks what the person describes against Symptom red flags during intake, so urgency follows fixed rules
  • Check what a person describes against a fixed red-flag list, so urgency follows rules
  • Give the person’s country emergency number at once when a flag fires
  • Tell your team straight away, with the conversation attached

Questions

What does the intake and booking agent do with Symptom red flags?

Checks what the person describes against Symptom red flags during intake, so urgency follows fixed rules.

Is the Symptom red flags connector live?

Yes.

Does the intake and booking agent triage people clinically?

No.

Does every agent get Symptom red flags?

Symptom red flags is built into Health Loops and live today.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.