Review agent for dental practices

A ready-made Health Loops agent for dental practices that asks the day after a visit.

Bright Street DentalReview agentSMS
  1. Review agent: Hi Ruan, thanks for visiting Bright Street Dental. How did it go?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Bright Street Dental? It takes a minute.
  4. Review link sentDentally
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Asks for a review after each visit recorded in Dentally
  • Sends the Judge.me review request at the right time, and routes low ratings first
  • Times the ask from the Shopify delivery date
  • Asks for reviews on WhatsApp, where people reply more

Questions

What is a review agent for dental practices?

A ready-made Health Loops agent for dental practices that asks the day after a visit.

Does the review agent only ask happy customers?

It asks everyone the same first question.

When does it ask?

When the person has had time to use the product or after the visit, which you set per product or service.

Can the agent check what a patient’s medical aid pays?

It can explain what the patient’s plan guide says about dentistry where the scheme’s guide is on file, and point them to the scheme to confirm.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.