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Subscription save agent for SMS

The subscription save agent for SMS runs the save conversation on SMS.

Northfield NutritionSubscription save agentSMS
  1. Cancellation startedShopify
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthShopify
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with SMS

  • Runs the save conversation on SMS
  • Send one message or up to 500 at once
  • Check opt-outs before every send
  • Time delivery to the person’s time zone and quiet hours

Questions

What does the subscription save agent do with SMS?

Runs the save conversation on SMS.

Is the SMS connector live?

Yes.

Does the subscription save agent make it hard to cancel?

No.

Is it the same agent on SMS as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.