Live
Protocol agent for SMS
The protocol agent for SMS sends the start guide and the check-ins on SMS.
Northfield NutritionProtocol agentSMS
- Order deliveredShopify
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with SMS
- Sends the start guide and the check-ins on SMS
- Send one message or up to 500 at once
- Check opt-outs before every send
- Time delivery to the person’s time zone and quiet hours
Questions
What does the protocol agent do with SMS?
Sends the start guide and the check-ins on SMS.
Is the SMS connector live?
Yes.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Is it the same agent on SMS as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.