Custom, built in days

Results follow-up agent for SimplePractice

The results follow-up agent for SimplePractice books the follow-up in SimplePractice.

Riverside Family ClinicResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultSimplePractice
  2. Results follow-up agent: Hi Johan, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with SimplePractice

  • Books the follow-up in SimplePractice
  • Read open slots from SimplePractice and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Questions

What does the results follow-up agent do with SimplePractice?

Books the follow-up in SimplePractice.

Is the SimplePractice connector live?

Not yet as a ready-made connector.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Can the agent book straight into SimplePractice?

Yes, once the SimplePractice connector is built.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.