Custom, built in days

No-show recovery agent for SimplePractice

The no-show recovery agent for SimplePractice rebooks missed SimplePractice bookings.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todaySimplePractice
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00SimplePractice
Sample conversation. People, brands and figures are made up.

What it can do with SimplePractice

  • Rebooks missed SimplePractice bookings
  • Read open slots from SimplePractice and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Questions

What does the no-show recovery agent do with SimplePractice?

Rebooks missed SimplePractice bookings.

Is the SimplePractice connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Can the agent book straight into SimplePractice?

Yes, once the SimplePractice connector is built.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.