Custom, built in days

Review agent for Facebook Messenger

The review agent for Facebook Messenger asks for reviews on Facebook Messenger, where people reply more.

Northfield NutritionReview agentFacebook Messenger
  1. Review agent: Hi Thandi, you’ve had magnesium glycinate for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Northfield Nutrition? It takes a minute.
  4. Review link sentShopify
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with Facebook Messenger

  • Asks for reviews on Facebook Messenger, where people reply more
  • Answer messages to your page with the same agent as your site
  • Send booking and checkout links in the thread
  • Hand over to a person with the history attached

Questions

What does the review agent do with Facebook Messenger?

Asks for reviews on Facebook Messenger, where people reply more.

Is the Facebook Messenger connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Is it the same agent on Facebook Messenger as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.