Custom, built in days

Review agent for Instagram messages

The review agent for Instagram messages asks for reviews on Instagram messages, where people reply more.

Northfield NutritionReview agentInstagram messages
  1. Review agent: Hi Thandi, you’ve had magnesium glycinate for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Northfield Nutrition? It takes a minute.
  4. Review link sentShopify
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Asks for reviews on Instagram messages, where people reply more
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Questions

What does the review agent do with Instagram messages?

Asks for reviews on Instagram messages, where people reply more.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Is it the same agent on Instagram messages as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.