Review agent for skincare brands

A ready-made Health Loops agent that asks happy customers for reviews and sends unhappy ones to a person.

Clearwater SkinReview agentWeb chat embed
  1. Review agent: Hi Naledi, you’ve had the retinol serum for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Clearwater Skin? It takes a minute.
  4. Review link sentShopify
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Times the ask from the Shopify delivery date
  • Sends the Judge.me review request at the right time, and routes low ratings first
  • Asks for reviews on WhatsApp, where people reply more
  • Asks for reviews on Email, where people reply more

Questions

What is a review agent for skincare brands?

A ready-made Health Loops agent that asks happy customers for reviews and sends unhappy ones to a person.

Does the review agent only ask happy customers?

It asks everyone the same first question.

When does it ask?

When the person has had time to use the product or after the visit, which you set per product or service.

Does the agent make health claims about our products?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.