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Review agent for WhatsApp

The review agent for WhatsApp asks for reviews on WhatsApp, where people reply more.

Northfield NutritionReview agentWhatsApp
  1. Review agent: Hi Thandi, you’ve had magnesium glycinate for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Northfield Nutrition? It takes a minute.
  4. Review link sentShopify
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with WhatsApp

  • Asks for reviews on WhatsApp, where people reply more
  • Answer customers and members on your own WhatsApp business number, day and night
  • Read photos and voice notes, like a membership card, a label or a lab report
  • Send approved templates for reminders and check-ins outside the 24-hour window

Questions

What does the review agent do with WhatsApp?

Asks for reviews on WhatsApp, where people reply more.

Is the WhatsApp connector live?

Yes.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Is it the same agent on WhatsApp as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.