Review agent for gyms and fitness studios

A ready-made Health Loops agent for gyms and fitness studios that asks after a member’s fifth class.

Peak StudioReview agentWhatsApp
  1. Review agent: Hi Sipho, you’ve had the unlimited class membership for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Peak Studio? It takes a minute.
  4. Review link sentMindbody
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Asks members for a review after classes in Mindbody
  • Sends the Judge.me review request at the right time, and routes low ratings first
  • Times the ask from the Shopify delivery date
  • Asks for reviews on WhatsApp, where people reply more

Questions

What is a review agent for gyms and fitness studios?

A ready-made Health Loops agent for gyms and fitness studios that asks after a member’s fifth class.

Does the review agent only ask happy customers?

It asks everyone the same first question.

When does it ask?

When the person has had time to use the product or after the visit, which you set per product or service.

Can the agent book classes for members?

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.