Custom, built in days
Test kit agent for Instagram messages
The test kit agent for Instagram messages guides customers through the kit on Instagram messages.
Summit PathologyTest kit agentInstagram messages
- Kit deliveredFHIR lab results
- Test kit agent: Your test kit arrived, Ayanda. It takes about 10 minutes. It’s best done in the morning before you eat. Ready to start?
- Customer: Tomorrow morning.
- Test kit agent: Perfect. I’ll message you at 7:00 with step 1: register the code on the tube.
- Reminder set for 7:00Health Loops
What it can do with Instagram messages
- Guides customers through the kit on Instagram messages
- Answer product questions sent by direct message
- Reply to story mentions and comments that ask a question
- Send a checkout or booking link in the thread
Questions
What does the test kit agent do with Instagram messages?
Guides customers through the kit on Instagram messages.
Is the Instagram messages connector live?
Not yet as a ready-made connector.
Does the test kit agent explain results?
Yes, each marker against the lab’s reference range, in plain words.
Is it the same agent on Instagram messages as on our website?
Yes.
Does the agent interpret results like a doctor would?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.