Test kit agent for supplement brands

A ready-made Health Loops agent that adds a test to your range, and explains results alongside your products.

Northfield NutritionTest kit agentWeb chat embed
  1. Kit deliveredShopify
  2. Test kit agent: Your test kit arrived, Thandi. It takes about 10 minutes. It’s best done in the morning before you eat. Ready to start?
  3. Customer: Tomorrow morning.
  4. Test kit agent: Perfect. I’ll message you at 7:00 with step 1: register the code on the tube.
  5. Reminder set for 7:00Health Loops
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Starts when Shopify marks the kit delivered
  • Guides customers through the kit on Web chat embed
  • Guides customers through the kit on Email
  • Times the next kit in the Recharge subscription

Questions

What is a test kit agent for supplement brands?

A ready-made Health Loops agent that adds a test to your range, and explains results alongside your products.

Does the test kit agent explain results?

Yes, each marker against the lab’s reference range, in plain words.

What if a sample fails?

It tells the customer straight away and sends a replacement kit if your rules allow.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.