Live
Test kit agent for Email
The test kit agent for Email guides customers through the kit on Email.
Summit PathologyTest kit agentEmail
- Kit deliveredFHIR lab results
- Test kit agent: Your test kit arrived, Ayanda. It takes about 10 minutes. It’s best done in the morning before you eat. Ready to start?
- Customer: Tomorrow morning.
- Test kit agent: Perfect. I’ll message you at 7:00 with step 1: register the code on the tube.
- Reminder set for 7:00Health Loops
What it can do with Email
- Guides customers through the kit on Email
- Send results, summaries and receipts by email
- Pick up a reply and carry on as a conversation
- Attach a PDF report, like a scan report or a statement explainer
Questions
What does the test kit agent do with Email?
Guides customers through the kit on Email.
Is the Email connector live?
Yes.
Does the test kit agent explain results?
Yes, each marker against the lab’s reference range, in plain words.
Is it the same agent on Email as on our website?
Yes.
Does the agent interpret results like a doctor would?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.