No-show recovery agent for gyms and fitness studios

A ready-made Health Loops agent that rebooks members who missed a booked class or session.

Peak StudioNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayMindbody
  2. No-show recovery agent: Hi Sipho, we missed you at Peak Studio today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Mindbody
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Rebooks missed Mindbody bookings
  • Sends the rebooking message on WhatsApp
  • Sends the rebooking message on SMS
  • Rebooks missed Google Calendar bookings

Questions

What is a no-show recovery agent for gyms and fitness studios?

A ready-made Health Loops agent that rebooks members who missed a booked class or session.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

When does it message?

The same day, a short while after the missed slot, at a time you set.

Can the agent book classes for members?

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.