Subscription save agent for gyms and fitness studios

A ready-made Health Loops agent that offers a free pause or a smaller plan before a member leaves.

Peak StudioSubscription save agentWhatsApp
  1. Cancellation startedMindbody
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthMindbody
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Pauses or downgrades the Mindbody membership instead of cancelling it
  • Starts on the Shopify subscription-cancelled event and reads the customer’s order history
  • Skips, delays, swaps or pauses the Recharge subscription instead of cancelling
  • Runs the save conversation on Web chat embed

Questions

What is a subscription save agent for gyms and fitness studios?

A ready-made Health Loops agent that offers a free pause or a smaller plan before a member leaves.

Does the subscription save agent make it hard to cancel?

No.

Which offers can it make?

Only the ones you allow, such as a skip, a delay, a swap, a pause or a discount up to your limit.

Can the agent book classes for members?

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.