No-show recovery agent for physiotherapy practices
A ready-made Health Loops agent for physiotherapy practices that keeps patients on their course after a missed session.
Motion PhysioNo-show recovery agentWhatsApp
- Missed: 10:30 todayCliniko
- No-show recovery agent: Hi Karen, we missed you at Motion Physio today. No problem, these things happen. Want to rebook?
- Customer: Yes, sorry. Work ran late.
- No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
- Customer: Perfect.
- Booked Thursday 17:00Cliniko
What it does with your systems
- Starts when Cliniko marks a visit missed, and rebooks there
- Sends the rebooking message on WhatsApp
- Sends the rebooking message on SMS
- Rebooks missed Google Calendar bookings
Questions
What is a no-show recovery agent for physiotherapy practices?
A ready-made Health Loops agent for physiotherapy practices that keeps patients on their course after a missed session.
Does the no-show recovery agent charge a fee?
Only if you charge one and tell it to.
When does it message?
The same day, a short while after the missed slot, at a time you set.
Does the agent change a patient’s exercise programme?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.