Onboarding agent for gyms and fitness studios

A ready-made Health Loops agent that books the first class and asks what the member is training for.

Peak StudioOnboarding agentWhatsApp
  1. Onboarding agent: Welcome to Peak Studio, Sipho. Two quick questions so I can set things up. What would you most like help with?
  2. Customer: I want to train three times a week.
  3. Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
  4. Customer: WhatsApp, evenings.
  5. Saved goal and preferencesMindbody
  6. Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Books a new member’s first class in Mindbody
  • Welcomes new people on Web chat embed and sets up their check-ins there
  • Welcomes new people on WhatsApp and sets up their check-ins there
  • Welcomes new people on Email and sets up their check-ins there

Questions

What is a onboarding agent for gyms and fitness studios?

A ready-made Health Loops agent that books the first class and asks what the member is training for.

What does the onboarding agent save?

The goal, preferred channel and time, and anything the person chooses to share.

Does it replace our welcome emails?

It can sit alongside them.

Can the agent book classes for members?

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.