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No-show recovery agent for Web chat embed

The no-show recovery agent for Web chat embed sends the rebooking message on Web chat embed.

Riverside Family ClinicNo-show recovery agentWeb chat embed
  1. Missed: 10:30 todayHealthbridge
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Healthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Web chat embed

  • Sends the rebooking message on Web chat embed
  • Add the agent to any site with one script tag: chat, voice and the face scan inside it
  • Run on a publishable key with allowed origins and rate limits
  • Match your brand’s name, colours and greeting

Questions

What does the no-show recovery agent do with Web chat embed?

Sends the rebooking message on Web chat embed.

Is the Web chat embed connector live?

Yes.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Is it the same agent on Web chat embed as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.